Technology Cop

app marketing

You have spent either your time or money in the quest to develop the next great iPhone/iPad or Android app to get rich. Your plan is to join the likes of Rovio Mobile or Backflip Studios with a hit iPhone app that will create an almost never ending revenue stream. But hold on a second, your app isn’t selling, in fact, it appears if no one has even heard of your app because your only experiencing a handful of downloads a day at best ( that is one hand, 5 fingers). Does your app suck. Possibly! Here are apps that I would put in the category of “sucks.” Apps that 1) have no purpose 2) are broke and get hung up in endless memory leaks. 3) crash continuously 4) and those that a normal person cannot figure out how to use. Maybe a little harsh, but you have a small window to make someone a happy customer for paying money for your app. After all what is the best marketing method, word of mouth by a satisfied customer. Here are reasons “why your app sucks.”

1) Your App Name Sucks- If you are making an application that is for example involving baseball, perhaps you should include this in your title. The iTunes App Store and most likely but not for certain the Android Market use a search engine algorithm to provide search results to customers. If I search iTunes for “business cards” in iTunes I will be served up several apps that have the word “business” in their title. While this makes sense it does not make sense if you have created a business card application and you name it “The Connection App.” While there may be a deeper meaning for your app name that is full well if your customers knows what that meaning is, but they don’t. The point is do some keyword research in iTunes or the Android Market for your app’s niche. If it is a cooking application, search cooking applications, cooking, baking, recipes, etc to find the keywords you may want to use for your app.

2) Your App Functionality Sucks Because You Rushed Your App To Market- You were so confident your “kick ass” app was going to rock the iTunes App Store or the Android Market that you cut some corners in the development process to push the app out early. Naturally, once the app hit the market you saw little to no return on your time or money. Stunned you tried to figure out what went wrong when all along you knew deep down you were taking a chance by submitting your app without all the bugs fixed. Take your time and fight the urge to submit your app before it is ready. The consequences could harsh by plummeting your app to the bottom of either app store and worse yet you may incur the wrath of the customer by a flurry of negative reviews. Make sure your app is as good as possible with all advertised functionality working, within reason.

3) You Forgot to Create A Website Thus Your App Sucks Because You Have No Marketing Base of Operations- If your selling an application you should, at a minimum have a basic website, blog, or Squidoo page to hock your wares. You need a base of operations to provide customers, bloggers, press, and others a place to find out about your app. This is also the hub of all your marketing efforts. You should have search engine optimization (SEO) set up for this website to pull potential customers in from Google for the keywords that best fits your app. How about a place for feedback from customers, or complaints, which leads to no customer service if you do not have a website. No customer service or poor customer service equals poor reviews on iTunes and the Android Market and lessens the chances of bloggers looking to review your application. Website can be developed and hosted for less than a few hundred dollars self hosted and in most cases you can even getaway with a free website from the many different blog sites or free websites.

4) Zero Competitive Research on Your Part Caused Your App to Suck- Instead of doing a little fact checking, due diligence, or research you skipped all of that and went right into the development process for your app. Once completed you unfortunately found out that there were about 10 apps that did the same as yours, or you were unable to get the app name you wanted because it had already been taken, long before you thought of your app. These kinds of problems can easily be avoided if you research your app genera. You may find that there is a lack of functionality that can be exploited in your app niche or that it does not make sense to make another tip calculator app since there are about 10 or 20 free ones already developed. Do your research, determine if you should create a totally different app than you intended to.

Don’t sell yourself short and let your app SUCK! Take your time, do it right, build a website, do your research, name your app the best possible name you can to give your app a chance at being found in the iTunes App Store and the Android Market. If you have tips on how to market your iPhone/iPad, or Android app please leave a comment below. Also, if willing please share your app horror story and how your app sucked! Thank you. MV

Share

{ 0 comments }

app marketing

Creating and developing a top grossing iPhone, iPad, or Android app is not easy. Or is it? Not to take anything from the developers at Rovio Mobile or the now iconic iPhone app “Angry Birds” but who every would have that that pissed off birds being shot out of a slingshot at incredulous pigs would turn into a multi-million dollar app and more? The developers created an app based on their unique idea (story line) providing unique graphics and game play in a simple to grasp app that is becoming a household name. Here are 5 ideas on how to create a top grossing iPhone app:

1) Uniqueness- Although there are almost 500,000 iPhone, iPad, and Android apps for sale there is still plenty of room for your top grossing app. One sure fire way to create an app that sells is to come up with a unique, fresh, different app that provides entertainment or solves a problem. Sounds easy, but it is not. A few tips on how to do this, use your imagination, go with what you know (hobbies, sports, work, etc), find an app niche that has not yet been exploited, be creative. A final word on uniqueness, developing an app that chronicles your Grandmother’s farts, while unique is not gonna do it, so don’t go there.

2) Social influence- The world has turned social and there is plenty of room for exploiting the social movement with apps. Twitter, Faebook, YouTube, StumbleUpon, FriendFeed, Quora, and the many other social sites offer API’s to use their social network in your new app idea. Take advantage of this and see what gap exists with information from these social networks. One caveat, do your competitive research to ensure you are not duplicating another app.

3) Build your app for all platforms- Once you have your app idea, be it for the iPhone, iPad, or Android I suggest you develop it for all platforms to maximize your revenue potential. If you do not have the talent in one development style, seek another developer you may be able to barter with for like services. The more platforms your app is for sale, the more potential you have for profit.

4) Build a feature rich app- Pick your app genera and do competitive research to see what certain targeted apps have feature wise. Then up the ante and add better, newer, or increased features and functionality that the competitors do not currently offer. This would make your app better than the competition and potentially make your app better seller.

5) Build continuing content- One of my favorite app models is the continuing content model. This app development model is directly related to community building. The idea is to have a long range vision with your app in the early stages. You do not have to know everything, but have a concept that will allow you to offer 4 to 6 updates, easily for your sanity, over a period of 2 to 6 months after initial launch. You can market this to your customers from the very beginning and potentially hook customers due to the offer of free increased content. A classic example is the iPhone app Pocket God. The developers at Bolt Creative are on episode #36 and probably never dreamed in the beginning that Pocket God would become this popular nor their community as involved. This is probably one of the most underused methods to develop a top grossing app, but one that works because people love FREE stuff.

These 5 ideas may work alone or in combination with each other. Be creative and see if you can create a top grossing iPhone, iPad or Android app. If you have any specific app marketing questions please leave me a comment and I will do my very best to answer your questions. Thanks for reading my blog. MV

Share

{ 5 comments }

app marketing

Every iPhone, iPad, or Android app launch should include a strategic press release campaign distributed to multiple press release services to get the word out about your awesome app! You have worked countless hours on your iPhone, iPad or Android app and you do not want all that work to have been done in vain. Press releases give you the opportunity to tell the world (selfishly) why your app “kicks ass” and why everyone in the world should buy it. That is a little over the top, but not really. This is truly your opportunity to wordsmith your way to the top of iTunes or the Android Market. Now it is not quite that easy and I don’t want to overstate the use of a press release, but don’t underestimate press releases. Take for example this scenario, you submit your press release, decently written and it gets picked up by Wired Magazine. This single pickup of your press release could shed some serious exposure i.e. traffic to your website, iTunes, or the Android Market and increase app sales. But how do you write a press release?

Press releases should not be considered rocket science. You can find free resources by Googling the words “Free Press Release Examples” and you will get several decent examples of how to write a press release, some even provide instruction and explanations as to what goes where. There are also numerous sites such as PR Web and PR Mac that provide low cost do it yourself press release solutions. Each site also has an up sale product where they will write your press release and it is not overly pricey. PR Web has a huge reach to some 250,000 websites and over 30,000 journalists and bloggers. PR Mac’s real value is that press releases distributed by this site go almost strictly to Apple type blog sites and journalists (sorry Android folks) maybe someone should start PR Android press release services (domain taken, but not valid).

A press release must be used for the launch of an app and would also be well used in a pre-launch campaign to build momentum. But beyond pre-launch and launch there are other great opportunities to use press releases such as: 1) App Price Drops 2) App Update 3) Media Pickup of your App 4) Company Milestone and any other news worthy event to get your app out there on the web and on the top of mind of relevant bloggers and journalists. Another understated use of press releases is for search engine optimization (SEO) purposes. By this stage of the game you should have a website to market your app. You use the link from your website, your app, and any other link relevant to put into the press release. Be sure to have the press release on your website already and at a minimum you will effortlessly build back links to your website, sorry if this is advanced, but this will help you trust me.

Press releases should not be considered only the area of the full service PR firms, at least not anymore. Use the low cost services of the press release sites and get your message out about your app. Be creative, use your imagination, and craft a press release that gets picked up my a major news website and it may be the best $100 you spent. MV

Share

{ 1 comment }

app marketing

YouTube’s tag line is “Broadcast Yourself” for your app marketing purposes it needs to be “Broadcast Your App.” Why is YouTube so critical to your app marketing efforts? YouTube is the worlds 2nd largest search engine, only behind the worlds largest search engine, which is also owned by Google. YouTube is also the worlds largest video social networking site, with unbelievable amounts of video uploaded each minute, to be exact 35 hours a minute which is over a month old and surely larger than this metric now. You may ask yourself with so much video uploaded a minute how does my app have a chance of even getting noticed with so much video content. One word, “VIRAL.” While not technically a viral video, the video below is a silly iPhone app review I did a little over a year ago of the app “Talking Carl”:

This video, which I did with no script, no planning, has reached 120,778 views. This video does not meet the viral video definition, which is a video that receives over 1 million views. Give me a couple of years and It may be viral. All joking aside, cutting a demo of your app or a video review can really leverage and quite possibly help your app sales out tremendously. I have created to date 1,038 iPhone video app reviews on YouTube, with hundreds of them in the thousands of view range, many in the 10′s of thousands of views. I have also become a YouTube partner, which means I have achieved a preferred status with YouTube that allows me to make money off my YouTube channel. I have no video education nor professional video training, I just picked up a camera and went with it. I have learned numerous tips, below are 4 key tips to shooting an iPhone

1) Keep your video short- Most viral videos are between 10 and 30 seconds, yes you don’t have much time. I suggest between 30 to 45 seconds for a demo video set to music that plays well with the demo. If reviewing the app I suggest a time frame of 1 minute 30 seconds to 2 minutes. The stats for viewer drop off begin to increase after 30 seconds.

2) Leverage Humor- Probably the number one way videos go viral is through humor. Usually, the humor in viral videos is spontaneous and not planned, but thinking up some clever humor can definitely help your viral chances.

3) Take numerous takes and retakes- While your video will not be a Hollywood production, remember others will be watching it so take a few takes until your satisfied. The video above was a 1 take video and it shows, yet, people are entertained by it, just saying. Today, it typically takes me 5 to 6 retakes unscripted before I get a clean take I am happy with.

4) Use a microphone- A Lavalier microphone costs about $30 including shipping and will work with any video camera that has a standard audio input jack. I just purchased one and it works great. Nothing worse than a great video, with horrible sound, we have all watched these videos.

A few more pointers in regards your app video (demos usually are recored to music). Do not be monotone, pay someone to do a voiceover if you cannot pull this off. Explain the features, but don’t explain everything, leave a little to the imagination and tease the viewer, and be sure to name the app, the developers name or company name, and any other top of the mind information you want the viewer to remember.

Creating a video app review or video demo of your iPhone, iPad, or Android app may be the vehicle that launches your app into the iTunes App Store or the Android Market. Making a video is cheap, relatively easy, and may be the best marketing strategy to get your app noticed. MV

Share

{ 1 comment }

app marketing

Your great app idea does not mean squat without a customer base that is going to buy it. So how do you build a customer base or community to launch your app? Actually, you can begin to build your app’s customer base early in the development cycle, preferably in the brainstorming stage before any coding begins. Once you have your app named or brand nailed down it is time to get busy with your web 2.0 infrastructure.

Start by creating a website, build a blog (that you will actually blog on), and establish all relevant social media profiles to leverage the ability to market your product directly to your customer. I suggest at a minimum establishing a Twitter channel and Facebook fan page in the name of your app or developer company name. This is the infrastructure you will use to market directly to your customers.

Now it is time to begin to build momentum about your new app. Start by blogging about what it is exactly that your app will do (if possible), your apps functionality, the importance your app is going to mean to your customers, basically tease your customers all throughout the development process to build interest. This process should not be overlooked as it is here you begin to build relationships with potential customers. Communicate with them, answer their questions, ask them questions about what they want in an iPhone, iPad, or Android app. Any relationships you can make here may payback big dividends when you launch your app. This is the beginning of your community.

So far all of the suggestions on building a community have been pre-launch, now it is post launch and this is where you have to have a long range plan. You need to look beyond your current app or at least ahead to the update of your new app that has not even launched yet. This is counter intuitive, but necessary. You have the opportunity to build an email list through your iTunes or Android Market app descriptions. Take advantage by providing customers an email address to contact you for any issues whatsoever. An additional opportunity is to put an email capture function right into your app. The email list you build here will be huge in future app launches or other sales opportunities you want to market to your customers. Tips to create, increase, and keep a happy customer base (community) are: 1) answer customer questions in a timely manner 2) Fix any bugs ASAP 3) provide updates with customer provided feedback in mind 4) provide new content at no charge, additional levels, new functionality, but give them customers more for their money. These tips will most definitely keep your customers happy and your community growing.

Building a community for your new iPhone, iPad, or Android app does not need to be a monumental task. Plan on spending a 1/2 hour a day to complete your marketing functions and to begin building your community. Yes, there may be days you need to spend more time in this area, but I have seen this pay off and pay off big. I will provide a case study on developers who have build successful communities and have reaped the monetary rewards from doing so. MV

Share

{ 2 comments }

The iTunes App Store is a highly competitive environment with hundreds of thousands of competing apps for customer purchase dollars. No one has found the “secret sauce” to get an app charting (selling) in the top 200 with repeated success. Some bigger developers are able to realize charting success by shear numbers and quality of their highly developed app, However, for the regular mom and pop developer outfits getting their iPhone app to chart well is a monster challenge. One technique certain websites use like http://www.freeappaday.com/ and http://www.freeappcalendar.com/ are to help developers change their app price to free for a set period of time, then the app price is switched back to paid in hopes to increase paid app sales. A look at the last 14 days of FAAD’s featured free apps reveals only 2 apps that have charted into the top 200 paid overall and both apps rode the coattails of apps by those developers. (see the charts below via www.appshopper.com)

app marketingapp marketing

app marketing

The charts are not very easy to read, but show each app is flat, or out of the top 200 paid overall or paid category (app specific category) while free. Once the app goes back paid, in the case of both these apps they charted well, for a short period of time and then dropped. The reason Backbreaker Football and Stenches did so well when dropped free, then put back to paid is there are additional/newer apps by the developers of these apps that are charting better than these apps. Stenches was the Halloween version of Trenches and Backbreaker Football has a newer second version called Backbreaker 2: Vengeance. A look at the last 30 days of FAAD featured apps show no other apps that have made it in the top 200 paid. There are numerous apps in the top 200 free, but unless you are working an advertising revenue model this is of little consequence. As far as Free App Calendar, of their last 30 days featured free apps not one shows up in the top 200 paid at the time of this blog post.

Cutting your app price to free or reducing your app price has benefit, but only if you are leveraging that price cut with another strategy. Another strategy like a new app rollout, an update to the app, or a giveaway. There are other strategies that may help your app chart (sell) well when cutting the price, but remember one thing. Your apps best chance at charting (selling) is the initial launch, which is why it is so very important to plan a thoughtful strategy around each and every app you launch.

Share

{ 1 comment }

app marketing

Planing your app marketing efforts for your iPhone, iPad, or Android app is critical. Marketing your app is not as daunting as one would think. That being said there is still a process or strategy that should be put into place to give your app a chance at succeeding in the very competitive world of iPhone/iPad and Android apps. There are 316,229 approved iPhone apps, 67,931 iPad apps (via http://www.appshopper.com) and 113,124 (via http://www.androlib.com/) at the time of this post, indicating that there is a lot of competition in the app world. According to Gartner the industry leader in market research, app sales will approach 15 billion dollars in 2011 (via TechCrunch). With the increases app sales there will be increased development and more competition. Here are 4 ways to better market your iPhone/iPad or Android app to success.

1) Start early- Before you start coding you should develop a marketing plan around your app idea. Determine who you are targeting, the branding, genera, niche market, how are you going to get your app noticed and incorporate this into the development process. A check of the competition is also a good idea before development starts. For example if you are making a “Flashlight” app you may want to see what the competition is in this utility category so you can add a feature or concept to make your app stand out from your competition.

2) Create A Web Page- Developing a web page for an iPhone app is mission critical. You should look at your app as a product, if you look at any different then you are short changing yourself. In this day and age if you have are selling a product and have no website are not meeting the consumer where they are looking for information, which is on the web. The cost to set up a website is 0, so the decision to do so is a no brainer. A developer outfit that has a great blog, which can suffice as a website is Bolt Creative, the creators of the hugely popular “Pocket God” iPhone, iPad, and Android app. (link to website: http://pocketgod.blogspot.com/). A couple of important features you should include in your website are 1) upcoming news about your app release, updates, improvements, etc and 2) contact information for customer service. A third bit of information that would be useful on an app website are FAQ’s (frequently asked questions) for users to solve their own problems without having to contact you.

app marketing

3) Create Social Media Profiles- Once you have determined your branding before you app development or during app development (lets be realistic) you need to create profiles in all the major social media networks. The social media networks to concentrate on are Twitter, Facebook (Fan Page), Friend Feed, Touch Arcade, YouTube, MySpace, and any other social network where you can disseminate status updates about your new app. One of the social networks that is grossly under used by developers is YouTube. If you can develop an app you can do a short video trailer for your app to some cool and post to YouTube. Another tip is to use your friends and your own personal social footprint to help grow your new app branded social media profiles.

4) Plan Your Launch- Keep it simple stupid is the best plan of attack here. Here is what my simple plan would include: 1) send out a press release using prmac, which costs about $20. 2) Hold a giveaway by using your Facebook profile, Twitter, etc to get people to share that your app has launched. You can giveaway promo codes, iTunes gift cards, but giving away and iPad or iPod Touch will generate some buzz and you want all the buzz you can get. A few tips, for giveaways, keep the time frame of the giveaway short like a day to no more than 7 days and make the requirements for winning easy to do such as “Please like my fan page” to win.

The 4 tips in this blog post will help you to get a handle on planning to market your iPhone, iPad, or Android app. While these tips are but a few they are meant to give you a better chance at making your app chart to success and higher revenues. MV

Share

{ 5 comments }

police blog
While attending the International Chiefs of Police (IACP) conference in Orlando, Florida this year I had the opportunity to connect with Alexis Nascimento, Social Media Specialist for Magnum USA. If you are not aware what Magnum USA makes, primarily they are known for high quality law enforcement boots. But, Magnum USA is much more than just a police boot maker, they make clothes and other products for the Military, EMS, and anyone else who works in a tough work environment. Alexis handles Magnum USA’s social media efforts so we had a nice conversation regarding social media, then Alexis asked if I would like to become a field tester. Duh, this was not a hard question to answer. Here was the proposition from Alexis, free Magnum products, for honest, non-biased reviews of said products. I agreed and a about 6 weeks later I received a pair of Magnum Stealth Force 8 SZ WPI law enforcement professional boots as well as a new Magnum Taurus winter duty jacket. For full disclosure I do get to keep both the jacket and boots, but this blog post and review of those products is no way affected by this. Actually, to Magnum’s credit they encourage honest reviews of their products by consumers. They do this through the “Field Tester” program by asking customers to leave honest reviews/feedback for the Magnum products they purchased and used. I applaud Magnum USA for using customers to determine how products are engineered and made. Who better to listen to than those who consume your products? Too bad more manufactures don’t follow this model.

Now for the review of the products:
police blog
Magnum Stealth Force 8 SZ WPI boots- Also for full disclosure, these Magnum boots were not my first pair, I regularly wore Magnum boots while a police officer in Tampa, Florida. These boots were very nice. While my feet are weirdly enough different sizes from each other I had no problem fitting either foot in these boots. These boots are high cut, full laces, with a quick zipper access on the side of each boot and a velcro clasp. Since I am retired I did not take the boots out into the streets, but I did take them out on my 4.5 acres of land. I gathered wood with them, hiked on my land, and wore them in my house, much to my wife’s dismay. The end result is the boots are great. They are light enough to briefly run in, but sturdy enough to give you that extra leverage you may need.
law enforcement
Magnum Taurus Jacket, Black, Large- If you have followed the weather news this winter you may have been aware that it has been really cold in Florida as of late, my home is in West Central Florida. Now don’t shed too many tears for me, but I am really glad I had the Magnum Taurus jacket this winter. The jacket is a heavy enough to keep you warm, but light enough to feel more like a wind breaker. The Tecproof material kept me warm in damp conditions without causing any sweat. The jacket is duty made for a gun belt with zipper break aways on both sides as well as extra magazine slots on the inside. I never felt cold wearing the jacket and recommend this to anyone who works in cold environments.

Share

{ 1 comment }

While in Santa Monica, California this week speaking at the SMILE conference (social media internet law enforcement) I had the opportunity to demo a mobile biometric facial recognition software solution called FaceFirst. The company Airborne Biometrics was nice enough to pick me up and bring me to their company in lovely Camarillo, California for the demo. The building housing the company is not unlike any other industrial or commercial building, but what was different inside the building is the technology FaceFirst offers the security industry.

law enforcement technology

If you have watched the hit TV show 24 then you have been exposed to all sorts of fantastical technology solutions that Jack Bauer had at his beckon call. Well one of those solutions, mobile biometric facial recognition is no longer just fantasy. Here is how the demo went for the FaceFirst product. I sat down for an approximately 45 minute meeting in which by the end of the meeting I wanted to buy stock, unfortunately for me Airborne Biometrics is a private company. The Founder & President Joe Rosenkrantz demonstrated the FaceFirst solution which uses a smartphone, digital camera, or other video camera (to include currently installed security cameras) to capture images either through video or still photos. Once an image is obtained by a device it is processed through an existing database for a match of the subject or “enrollee.” If there is a match an alert is sent realtime via text or email based on a pre-determined threshold to an alert distribution list. As you can see this kind of security solution has tremendous implications in the current security challenged environment.

A few obvious uses for this technology would be airport security entrances. Yes this may only work for enrolled subjects, but a future feature will allow for “white listing” individuals for comparison of images on the world wide web. Maybe this would have been useful in the Gabrielle Giffords shooting? Another future use I am quite fond of is a camera placed on a law enforcement officer’s shirt that would allow the officer to scan individuals in a vehicle during a traffic stop for immediate identification of potential security risks to that officer.

FaceFirst is an awesome security solution that will not just be limited law enforcement. Additional uses of this product include military, transportation, retail, and commercial business use. As security risks continue to grow technology like FaceFirst is being developed to help cope with the continued threats against this country both internally and externally.

Share

{ 1 comment }

A few weeks ago YouTube posted unbelievable statistics on their blog regarding the massive amount of video uploads that occur on a daily basis. But how are people consuming this massive amount of video content? Apparently, an ever increasing amount of video is begin watched using mobile devices. According to MeFeedia and Nielsen mobile video usage exploded in 2010 and shows no sign of slowing down. According to Nielsen research users using mobile devices to watch video has climbed upwards of 43% compared to the same time last year.

mobile media and social media

MeFeedia’s research on mobile video consumption targeted the type of device being used to consume mobile video. Not surprisingly the iPhone leads the pack in mobile viewing, Android comes in second and iPad third. The iPhone and iPad account for roughly 52% of devices viewing mobile video. An interesting piece of information from MeFeedia’s research was mobile video engagement was 40% greater than PC/desktop video engagement.

mobile video and social media

What does all this mean? We are fast becoming a technologically mobile society, which will impact the way people obtain and consume information forever. These statistics are only the beginning and I would gather that in a few short years as mobile device technology increases the video consumption on mobile devices will continue to grow exponentially. Do you watch videos on your mobile device? If so how much, how often?

Share

{ 1 comment }