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How To #Fail At Twitter In 4 Easy Steps

by Mike Vallez on August 7, 2010

Update: 08/09/10 - The failure mentioned in this post was from a personal Twitter persona standpoint. This article chronicles how I lost my way Tweeting on my personal Twitter account with friends, associates, and people I meet on a daily basis. From a corporate perspective I see Twitter activity based on scalability and mission. Additionally, the intent of this blog post is to have a follow-up post that chronicles how I successfully regained my positive Twitter persona in 4 Easy Steps, look for this in a day or two. MV

Prior to 02/2009 I never participated in any social networking sites. Then a friend introduced me to WordPress blogging and Twitter. The result was an injection of social networking into my life that I had never experienced before. I became an active Twitter persona Tweeting daily and meeting new people regularly. There was a satisfaction of connecting with people all over the world with like thoughts and sometimes argumentative thoughts. All the same I was having conversations daily with cool people all who I met on Twitter. Then something happened that one would expect would increase a social networkers presence on Twitter.

July of 2009 I was transitioned into a full-time position as “Social Media Strategist.” Initially, I found myself Tweeting as I had prior to assuming this title, but slowly over a period of 6 or 7 months I fell off the Twitter grid. My failure was not due to lack of social networking enjoyment, it was due to scalability. During this time I had created 2 more personal Twitter accounts and 4 corporate Twitter accounts. As most of you know, trying to keep conversations going on 7 different Twitter accounts is impossible, even using TweetDeck, Seesmic, HootSuite, etc.

Here is how I failed in 4 easy steps:

1) Lost my purpose - The purpose of social media/social networking is to build community and community comes first. The minute you take your eye of this purpose in the social realm you may as well close your Twitter account. I took my eye off community in exchange for a larger community. Due to scalability I #Failed at building community and I lost my purpose on Twitter.

2) Too Many Twitter Accounts – The time it takes to cultivate and nurture conversations on a Twitter profile is significant. To continue an authentic conversation requires time and when I became responsible for 7 Twitter accounts I became overwhelmed. Granted 4 were outward facing communication channels, but nonetheless this contributed to my Twitter #Fail.

3) Went On Auto Pilot – Using HootSuite or another Twitter client to schedule Tweets is great, but once I traveled down this path it led me to lessen my non-automated Twitter activity. I let my accounts become robotic and people don’t respond to this type of social networking interaction. Even if your a Twitter celebrity, people are quickly able to discern the difference between an auto tweet and a real tweet. People want authentic conversations and by going automatic I #Failed.

4) Lost Interest – I know what your thinking, you #Failed on Twitter because you just got bored with it? No, I lost interest due to the 3 reasons above. My Twitter conversations dwindled and people lost interest in me plain and simple. I took myself out of the conversations and found myself a little lost trying to get back into the conversation.

People are smart and those on Twitter want to be engaged with other’s or they would not be there. Once you lose purpose, try to manage too many Twitter accounts, go on auto pilot you will loose interest in your Twitter activities. The simple reason is we as people can only focus on so many things and doing the above causes things to go out of focus. I encourage you to avoid the 4 steps I list above and keep your Twitter interest alive and well. MV

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  • Cndpolice

    Yes, it does answer my questions and thank you for following us. Thanks for your response Michael, its appreciated. There are in fact differences in how officers and agencies in the US, UK and Canada tweet and the tools they use to do so…its all very interesting to us – that’s why we will continue to ask these questions. Thanks for the discussion and i am glad we both understand each other now :)

    Take care & thanks again,
    Laura

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  • Cndpolice

    If i understand your blog post Michael, does that go to follow that accounts like @Boston_police are #fails because they utilize Twitterfeed ? That any feed/discussion mixes by police agencies are fails? What is your idea of #fail? How do you qualify Twitter #fail for busy police agencies? For the sake of discussion, you just started following us in the last 24 hours and we have a mix of feed & discussion and RT's. Begs the question, if you find feeds deplorable or a #fail why then did you choose to follow our acct? Did you find value or did you find an example of fail, to then blog about? Fair question, i think.. Is #fail only for you or are you saying that you know best and that everyone would be intelligent to fall in line with your *best practices?

    Thanks for this discussion Michael, very interesting and timely.

    All the best and regards,

    @canadianpolice

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  • michaelvallez

    @canadianpolice No to the contrary. I had to update this blog post because the intent was from a personal Twitter persona. I lost touch with participating in Twitter from @MichaelVallez do to my own scalability. I work for a defense contractor and our mission on Twitter is similar to @Boston_police. Twitter has more than one use, but from a personal community standpoint, I failed.

    I followed you because I have a strong passion for social media in law enforcement and I am interested in your Tweets.

    Additionally, I failure on my part was a personal failure based on the 4 points I explained. But that is not to say that I am everyone, it was retrospection on my part I wanted to share with others so they avoid the same mistakes.

    I hope this answers your excellent questions.

    thank you

    Mike

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  • http://twitter.com/thatgirlisfunny Cheryl Ragsdale

    Excellent summary of what it takes to succeed in a busy marketplace like twitter – great advice! Thanks for failing so the rest of us don’t have to follow in your footsteps. Well, some of us hard headed ones still will – lol!

    And seriously, you have 102 tweets so far on this post…you didn’t really fail. More like a bad day :)

  • Anonymous

    Me too thank you for the conversation. MV

  • Anonymous

    Yes, usually has to be experienced before real success, at least that is what the quotes say :) I am winning again on Twitter and will be chronicling this in another blog post. MV

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